Success Story

City of Mount Vernon, WA Client Success Story

Client
City of Mount Vernon
Mount Vernon, Washington
Challenges

The city’s facility operations were being documented with spreadsheets, a server-based system and emails, leading to inefficiencies with workflow and a tedious work order process.

Mount Vernon’s Facilities and Permitting teams now have enhanced record management, enhanced customer service and significantly improved performance metrics.

Stats
Population of 35,000 people